What is the Good Garage Scheme?

The scheme was launched in 2006 in response to the view that the motor trade does not offer value for money. The Good Garage Scheme requires that its members adhere to a strict Code of Conduct and offer a 50-point Industry Standard Service. This, coupled with a customer feedback system, means that customers have peace of mind when choosing an independent garage.

Garages that join the scheme:

• Adhere to a strict Code of Conduct and pledge to have their customers’ best interests at heart

• Must agree what work needs doing with their customers before it is carried out

• Work to an industry-standard checklist

• Must supply each customer with a feedback card allowing them to give their views on service directly to the Good Garage Scheme, which operates a stringent complaints procedure

• Are subject to regular mystery shopper-style audits and face expulsion if they break the Code of Conduct

We believe that offering our customers the very best customer service is the number 1 priority and as a sign of this dedication we are proud members of the Good Garage scheme.

Please click on the Good Garage Scheme logo and read our reviews.

Tel: 01274 567888
Whitley Street, Bingley, BD16 4JH